Frequently asked questions
Are Neférte products paraben free?
Yes! All Neférte products are paraben free, gluten free, vegan, and cruelty free.
I have oily, acne prone skin. Can I still use Neférte serums?
Yes! By skipping hydrating products, your skin will actually rebound and produce more oil than it needs to, which causes breakouts. If you're using lots of drying acne products like salicylic acid and benzoyl peroxide, that can also cause excessive dryness.
Does Neférte ship outside of the US?
We ship worldwide, but free shipping is only applicable to the United States!
I have sagging, tired skin. Will these serums make a difference?
Don't be fooled by the small glass bottle. Neférte serums are highly concentrated, and loaded with effective active ingredients!
How long does shipping take?
If you live in the United States, it usually takes 3-5 business days from the day we ship!
What should I know about refunds and returns?
- We will process a refund if your product has not been processed or shipped yet.